Guide

Reminders

A booking reminder is part of the appointment. It does not need marketing consent, and it does not spend credits.

Today on the salon diary.
  1. Step 1

    When it is queued

    PawOS queues a reminder for 24 hours before the visit, using the channel you chose in Settings. The usual channel is WhatsApp.

  2. Step 2

    Read what would go out

    Open Messages. You will see confirmations and reminders, including ones still waiting for their time. This version keeps the message in PawOS so you can read it.

  3. Step 3

    What does not go to the phone yet

    Until a live WhatsApp Business line, SMS account or email sender is connected, the message is not delivered to the client's phone. Nothing is lost. It is stored on the booking so you know what was prepared.